Privacy Policy

What we collect

Your name and email from Google or Apple when you sign in (with Apple you can hide your email); your profile (community, flat, mobile and an optional second number); your vehicles and number plates; your bookings, charger reports and feedback; family-sharing records such as membership status, role, invite use and admin review; a push notification token and Live Activity token, so we can send the reminders you turn on; and basic product events (for example, that a booking was completed) so we can keep the service working. We do not collect your location, contacts, photos or advertising identifier, and we do not track you across other apps or websites.

How we use it

To run the shared schedule, let neighbours coordinate, send reminders you opt into, and keep the service secure. We never sell your data or use it for advertising.

Shared with neighbours

Within your community only, residents see your name, flat, vehicle, number plate and contact number on your bookings so everyone can coordinate. It is not shown to other communities.

After admin approval, active members of your family group can see and book vehicles shared by that group. Pending members do not see the family roster or shared vehicles. Vehicle ownership and booking ownership remain separate.

Providers & security

We use Google Firebase (sign-in), Sign in with Apple, Apple Push Notification service (reminders and Live Activities) and Cloudflare (hosting, API, database). Where you sign in with Apple, we keep Apple's refresh token only so we can revoke your Sign in with Apple link when you delete your account. Traffic is encrypted over HTTPS, and data cached on your device is encrypted and cleared when you log out.

Retention, deletion & contact

We keep your data while your account is active so you can see your history. Used and expired invite records may be retained for security and audit purposes. You can delete your account in the app under Profile > Settings > Delete account; we then delete your profile, vehicles, family membership and notification tokens, cancel your upcoming bookings and revoke your Apple sign-in link. Past booking records stay in your community's charging history and still show the name and flat they were made under. If other family members rely on vehicles you own, you must transfer those vehicles first. For help, email himanshuobjectsdesign@gmail.com. We may update this policy; see the date at the top.

Children

Charge On is for residents of apartment communities and is not directed at children under 13. If you believe a child has given us their data, email us and we will delete it.